Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in new condition, and in the original packaging. Returns are accepted for both defective and non-defective products.

Exchanges are also accepted. If you need to exchange an item, follow the same process outlined below for returns.

Return Method and Fees

Returns must be initiated by mail. A return label is included in the package, and the shipping cost is free. However, a restocking fee of 20% of the product price will apply.

Refund Processing

Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed within 12 days. The refund will be credited to your original payment method.

Shipping Returns

For your security, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of your returned item.

Need Help?

If you have questions about returns, refunds, or exchanges, contact us at s a l e s @ g a s w o l f . c o m.